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909.878.5080

Big Bear Lake in The Summer
Big Bear Lake in The Fall
Big Bear Lake in The Winter
Big Bear Lake in The Spring
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Big Bear Cabins and Vacation Rentals

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© COPYRIGHT DANA PROPHET 2009 ALL RIGHTS RESERVED.

Rental Policies:

 

Property Check:

Tenants are financially responsible for any damage done to the home during your stay.  If you notice any damage or anything out of the ordinary, please contact our office at 909.878.5080.

Check-In/Check-Out:

Check-in time is 3:00 pm and check-out time is 11:00 am unless other arrangements have been made (Holidays-check-in is 4:00 pm and check-out is 10:00 am).  You may call two (2) days before your arrival to see if an early check-in is possible.  Please call (1) one day before your departure to see if a late check-out is possible.  We will do our best to accommodate your request(s).

Security Deposit:

"Luxury Connection" will inspect the home upon your departure.  If there is damage, we will call and inform you of the problem and work with you to solve it as quickly and easily as possible.

Contacting "Luxury Connection":

"Luxury Connection" is open 7 days a week, 9am to 5pm.  We can be reached at 909.878.5080.  We are also available for after-hour emergencies at this same number.

Forgotten Items:

Don't forget personal items.  Please note that there is a $25.00 charge to pick up the item(s) and then you will be charged the cost of mailing also.  Items most frequently left behind:  cell phones, cell phone chargers and camera chargers.

Upon Departure:

1. Please turn lights off inside and out.
2. Lock all doors and windows.
3. Turn the thermostat to 55 degrees.  DO NOT TURN OFF IN WINTER!  The pipes will freeze.
4. Leave beds unmade.

Seasonal Pricing Dates:

Winter:  November 22 - March 19
Spring:  March 20 - June 20
Summer:  June 21 - September 20
Fall:  September 21 - November 21

 

Holidays:

 

New Years (Five Nights +/-)

Martin Luther King Jr. Day (Three Nights +/-)

President's Day (Three Nights +/-)

Memorial Day (Three Nights +/-)

July 4th (Three Nights +/-)

Labor Day (Three Nights +/-)

Thanksgiving (Four Nights +/-)

Christmas (Five Nights +/-)

 

 

Vacation Rental Policies